Sup Centralized Business Office WMCG - Remote - Remote Eligible

Supervisor, Centralized Business Office

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift: Various (United States of America)

Job Summary:

The Supervisor, Centralized Business Office is responsible for the day-to-day workflow and supervision of one area of the Centralized Business Office. This includes working as and monitoring performance of that assigned area. The Supervisor is expected to be a subject matter expert in the area. Direct supervision of assigned staff to include: coaching, mentoring, monitoring, evaluating, and utilization of progressive discipline as required.

Core Responsibilities and Essential Functions:

• Coordinates and monitors the daily work requirements of staff in the assigned area.
• Reviews daily, weekly, and monthly reports as required to ensure staff performance meets or exceeds established KPI metrics as dictated be CBO Leadership team.
• Analyzes and assists in resolution of more difficult tasks and provides feedback to CBO Leadership.
• Works collaboratively with internal and external customers to ensure assigned area meets or exceeds established CBO KPI metrics.
• Monitors and coaches staff to ensure team complies with AU Health mission, vision, and values.
• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma General or GED General or Bachelors General-Preferred

Required Minimum License(s) and Certification(s):

• All certifications are required upon hire unless otherwise stated.
• CPC - Cert Prof Coder-Preferred

Required Minimum Experience:

• Minimum 3 years Healthcare reimbursement. Required or Minimum 5 years Hospital or Professional Billing. Preferred

Required Minimum Skills:

• Excellent internal/external customer service skills.
• Insurance billing requirements.
• Proficient in use of Microsoft programs.
• Experience in healthcare billing system.
• Excellent leadership skills -Preferred
• Medical/Insurance billing and collections experience.- Preferred
• Experience in Healthquest or IDX.- Preferred

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.