Registered Nurse Supervisor (RN) - Douglasville ENT

Wellstar Douglasville Medical Center

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Job Summary

Under general direction of the physician and/or office manager, provides nursing care of patient, plans and oversees departmental staff nursing activities ensuring effective nursing services are provided, and adherence to policies, procedures, standards, and regulations. A multidisciplinary team approach to care is utilized. The function of the Nurse Supervisor is to develop and maintain an environment that supports the professional nurse and staff. Under the direction and supervision of the Clinical Services Department, the Nurse Supervisor will promote clinical competency as well as maintain clinical quality control through leading and supporting survey readiness efforts as it relates to back office clinical operations. The Nurse Supervisor is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. They practice in a clinical environment that is administered by Office Managers and other leaders and is supported through the WellStar Clinical Champion Forum. The framework for practice is steered by the WellStar Professional Practice Model, 5-Star Nursing and evidence based practice and research. RN competencies are derived from these models and supported by the WellStar Core Competencies. It is expected that all RN Nurse Supervisors are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected that the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.

Core Responsibilities and Essential Functions

Professional Responsibility

• Exemplary Practice and Outcomes
• Teamwork and Collaboration
• Professional Development and Initiative
• Evidence Based Practice and Research
• Resources and Support

Leadership

• Plans, organizes, and facilitates staff to provider patient care; evaluates care and ensures customer satisfaction; oversees the departments daily staffing requirements; orients clinical staff to their job responsibilities; provides leadership in clinical problem solving.
• Assists with staff recruitment; ensures an orientation plan for new staff members; and provides timely feedback; evaluates and schedules in-service/training as needed; serves as liaison with physicians.
• Implements and interprets organizational policies and procedures and nursing standards and regulations.
• Utilize evidence-based practice to develop and implement standards of practice that guide practice improvement initiatives.
• Work with Clinical Services in development of clinical competencies for non-provider clinical staff.
• Will lead check off process of annual competencies for non-provider clinical staff.
• Along with Practice Manager, will ensure all nursing/MA staff maintains appropriate credentials and/or licensure.
• Attends monthly Clinical Champion meetings, shares information with practice staff, and leads in implementation of best practices.

Practice Operations

• Maintains appropriate staffing and supply par levels to achieve practice goals.
• Contributes to financial viability through service quality and clinical excellence.
• Acts as liaison with Clinical Informatics as it relates to EHR training needs.

Compliance and Risk Management

• Supports and applies a working knowledge of WellStar Health Systems Standard and Department Policies and Procedures, as well as policies and procedures specific to the Medical Group.
• Upholds all applicable regulatory agency guidelines.
• Leads back office clinical quality initiatives regarding Survey Readiness.
• May serve as practice Safety Coach.
• Participate in clinical site assessments.

Human Resource Management

• Adheres to WellStar Health Systems policy and procedures to human resource Management and applies such policies and procedures consistently with input from MGR/DPO.
• Assist with hiring process with input from MGR/DPO.
• Appropriately delegates responsibilities to clinical staff and provides oversight.

Required Minimum Education

Associate's Degree in nursing Required and Bachelor's Degree in nursing Preferred

Required Minimum License(s) and Certification(s):

• Reg Nurse (Single State) or RN - Multi-state Compact
• Basic Life Support or BLS - Instructor

Additional License(s) and Certification(s):

• Current/ active license as a Registered Nurse in the State of Georgia. Upon Hire Required

Required Minimum Experience:

Minimum 2 years experience as a Registered Nurse Required or Will consider one year experience as a licensed RN or licensed LPN - also with more than two years experience in a physician practice setting as an LPN or CMA Required and Supervisory or leadership experience Preferred and Specific experience in practice specialty Preferred

Required Minimum Skills:

Ability to implement national nursing standards, knowledge of health care and medical procedures, interpersonal/human relations skills, attentiveness to detail, interact positively with staff, providers and patients, manage time efficiently, delegate and team building skills are required. Must be able to communicate and understand verbal and written English language, optimize the use of technology to support clinical care and holds basic computer skills. The employee should also be able to adhere to the WellStar Credo and Code of Conduct.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.