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Remote LPN Call Center Tampa FL - Remote Eligible

Assist patients with identification of community and program resources for non-medical needs.
Remote
Mid-Level
1 month ago
WellMed

WellMed

Bringing proactive, preventive health care to older adults

✨ About The Role

- Handling inbound calls from patients, patient representatives, providers, and other medical staff - Practicing quality clinical skills and strictly adhering to established protocols - Assisting callers with appointment scheduling, general facility and provider information, and medical records requests - Verifying and updating patient information in the clinical information system - Documenting thoroughly all calls and actions taken within core systems

⚡ Requirements

- Experience working in a healthcare environment with direct customer contact is essential - Strong clinical skills and the ability to adhere strictly to established protocols - Comfortable working in a structured, production environment - Excellent communication skills to handle patient inquiries and requests effectively - Ability to work under supervision and follow daily schedules and assignments
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Remote LPN Call Center Tampa FL - Remote Eligible
Remote
Vocational Nurse
About WellMed
Bringing proactive, preventive health care to older adults