UMR Strategic Account Executive - Hybrid/remote - NC & SC

Health Care Account Manager

At UnitedHealthcare, we are simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you are in North Carolina or South Carolina, you'll enjoy the flexibility to work remotely as you take on some tough challenges. For all hires within 30 minutes of an office in Charlotte, NC, you'll be required to work a minimum of four days per week in-office.

Primary Responsibilities:

• Create a strategic retention and growth plan with the goal of serving and renewing accounts for book of self-funded employer groups
• Seek out opportunities to recommend or modify new products and services to increase lines of business, including UHC specialty, OptumRx pharmacy, and UHC stop loss
• Perform utilization reviews on a quarterly or annual basis to determine trends and offer solutions based on needs identified
• Cultivate and maintain relationships with brokers and customers through proactive outreach, thorough communication, and diligent follow-up
• Provide sales support by preparing for and participating in finalist meetings with existing customers and new business opportunities
• Facilitate and coordinate communication amongst various internal teams, such as CARE management, pharmacy, reporting, and compliance
• Oversee the implementation process for new customers by managing calls and deliverables
• Provide timely and important updates to Health Plan Leadership as it relates to the assigned book of business
• Communicate and manage escalated issues and see them through to resolution, as appropriate
• Ensure that customer information stored in internal systems and databases is accurate and updated on a timely basis, when applicable
• Participate in or represent account management in special projects
• Maintain a high level of healthcare industry knowledge, as well as each customer's industry
• Perform other duties, as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Health and Life insurance Licenses
• 3+ years of medical healthcare and/or insurance sales and/or account management experience
• 3+ years of proven solid understanding of finance methodologies and strategies for self-funded clients
• Ability to professionally interact with customers, brokers, and internal UMR team members with little or no assistance, including C-Suite relationships
• Demonstrated superior interpersonal, communication, and presentation skills
• Demonstrated capacity to handle complex situations, deliver renewals, and increase lines of business on existing clients
• Ability to display effective time management skills and the ability to manage multiple priorities at once
• Ability to be proactive, self-motivated, detail-oriented, creative, and work with minimal supervision
• Proven solid working ability to use Microsoft Word, Excel, and PowerPoint
• Willingness to travel up to 25%
• Driver's License and access to reliable transportation

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,000 to $130,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.