Sr. Program Manager - Remote - Remote Eligible

Program Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum, part of UnitedHealth Group, is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

At OptumInsight, we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.

We are seeking a skilled and strategic Program Manager to lead a multi-year, high-visibility migration initiative within our Medical Network. In this role, you will lead and mentor teams across strategic initiatives that span business units and operating groups. You will coordinate and complete projects, define scope and performance outcomes, manage vendors and service providers, and facilitate cross-functional collaboration. This role requires a solid grasp of project management methodologies, risk identification, resource allocation, and process improvement.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Lead and mentor cross-functional teams on strategic initiatives that span business units and operating groups
• Coordinate and complete complex platform migration projects, ensuring alignment with business goals and timelines
• Define project scope, performance metrics, and resource allocation plans
• Identify and mitigate risks, manage dependencies, and ensure timely delivery of project milestones
• Develop business cases and cost-benefit analyses for review by senior and regional leadership
• Manage vendor and service provider relationships to ensure quality and accountability
• Facilitate meetings, lead process improvement efforts, and ensure accurate project documentation
• Present project updates and strategic recommendations to senior leadership
• Investigate and resolve non-standard requests and issues with a focus on continuous improvement
• Prioritize workload and support ad hoc initiatives as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 6+ years of project/program management experience in large-scale, enterprise environments
• 5+ years of experience leading cross-functional initiatives in a matrixed environment - accountable for outcomes without direct people management responsibilities
• Proven experience managing complex migrations involving multiple platforms and stakeholders
• Solid understanding of SDLC/PDLC, Agile methodologies, and EDI-related technologies
• Experience working in matrixed environments with accountability for deliverables across non-direct reports
• Intermediate Proficiency in Microsoft Office, Visio, SharePoint, and project management tools (Smartsheet preferred)

Preferred Qualifications:

• PMP or equivalent project management certification (or actively pursuing)
• Experience in healthcare technology, especially within Optum or UHG environments
• Familiarity with Smartsheet or similar project tracking tools
• Solid PowerPoint skills, especially for leadership reporting and stakeholder presentations
• Exceptional written and verbal communication skills, with the ability to facilitate meetings and present to leadership
• Demonstrated critical thinking and systems-oriented mindset

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.