Senior PBM Client Implementation Project Manager - Remote - Remote Eligible

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Manage the entire client onboarding project for implementation, main contact for the client
• Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms
• Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
• Coordinate formulary/specialty disruption analysis to impacted membership
• Work with Operations, and Functional leaders to proactively identify implementation issues and drive their resolution
• Develop and present presentations for new business customer finalist presentations with Sales
• Facilitate meetings at various levels of the organization, including management weekly reviews
• Monitor, track and report implementation status and performance, internally and the client
• Identify implementation risks, implement a mitigation/action plan and drive improved outcomes, communicate to senior leadership
• Manages the implementation of pharmacy benefit plans for all direct business market types
• Ensure accuracy of plan updates and missed deliverables from all teams
• Manage pre-implementation audits with the audit department and the client
• Be able to mentor other team members within Implementation
• 20-25% travel

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience in Pharmacy Benefit Management
• 2+ years in a Client Facing role
• Proficiency with Microsoft Outlook, Excel, PowerPoint and Word (Outlook - manage email / Excel - input data and run reports / PowerPoint - create and edit presentations / Word - create and edit documents)
• Solid experience in influencing externally with soft power, driving cross-functional collaboration, and negotiating win-win solutions

Preferred Qualifications:

• PMP Certification
• EGWP experience
• Certified Pharmacy Technician
• 2+ years of Implementation project management experience or Account Management Experience
• Experience managing complex projects with various stakeholders
• Proficiency with Microsoft Project
• Demonstrated ability to present to all levels of management and audiences
• Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
• Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.