Senior Consultant, Technology Consulting - Remote - Remote Eligible

Senior Consultant, Technology Consulting

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Consultant, Technology Consulting is a leader within the Optum Advisory Service.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Serve as a trusted subject matter expert supporting payer systems and applications projects by:
• Designing technical and business processes
• Performing analysis and writing requirements
• Leading workstream sessions and fostering solid client relationships
• Owning deliverables in a fast-paced environment
• Contribute significantly to team problem-solving across the full project scope
• Structure and lead team working sessions (e.g., problem-solving, discovery) with guidance from the delivery lead
• Facilitate or participate in client discovery sessions to capture requirements and document process flows
• Establish credibility and demonstrate expertise on key topics
• Utilize process design and testing tools (e.g., Jira, Rally, Visio, Miro) to support client work
• Create clear, documented deliverables that translate business needs into technical requirements, including features, specifications, and user stories related to the payer value chain (e.g., claims, enrollment, provider, customer service, care management)
• Participate in agile activities such as PI planning, grooming, sprint planning, and prioritization
• Lead or contribute to practice development initiatives
• Proactively identify and communicate challenges and risks, offering recommendations for resolution
• Work independently or collaboratively to produce high-quality documentation
• Facilitate client review sessions to obtain input and approval on deliverables
• Communicate effectively and accurately-both verbally and in writing-with clients, prospects, and team members

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of healthcare payer operations and/or technology experience in at least one of the following domains:
• Claims
• Enrollment / Eligibility
• Billing
• Provider
• 2+ years of experience documenting consulting deliverables, such as:
• Requirements
• Features
• User stories
• Test cases
• Technical specifications / mapping documents
• 2+ years of external, client-facing consulting experience
• 2+ years of experience creating process flow diagrams
• Experience working with at least one core administration system (e.g., Facets, QNXT, HealthRules Payer, Tapestry)
• Experience managing a workstream
• Experience working on at least one Agile project
• Proficiency in MS Office Suite (Word, PowerPoint, Excel, Visio)
• Willingness to travel domestically, up to 25% depending on project requirements

Preferred Qualifications:

• Experience working on at least one end-to-end payer systems and application implementations or migration project
• Hands-on experience working with Facets
• Experience with any / all of the following applications: MS Project, Smartsheet, Service Now, Jira, Rally
• Experience in a Product Owner role
• Experience working on a cloud migration project

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.