Senior Clinical Data Analyst - Remote - Remote Eligible

Caring. Connecting. Growing Together.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable.

This position is a clinical data analyst for the CEQ Provider Call Center. This role assists with the coordination of HEDIS® and STARs data gathering process within DataRAP, Cozeva and additional applications as needed. This role performs weekly reporting on total calls made, total charts retrieved, and efficacy, as well as quality and productivity reporting. Throughout the year, they perform QA checks and data analysis as needed, ensuring accurate reporting and identifying any potential trends. This role partners with the Sr. Clinical Analyst, Supervisor of Quality Operations, and Director of Quality Operations to accurately track and report on year-round data collection and abstraction.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Create, analyze, and report out on the CEQ Provider Call Center work, quality and productivity reporting
• Analyze data for possible discrepancies and deficiencies and report findings
• Develop and document process improvement
• Work to refine HEDIS®/STAR data collection software and data collection strategies, as needed
• Support hybrid processes as needed, including reporting on total charts reviewed, and efficacy
• Participate in user acceptance testing, assist with team coordination of system changes, and system upgrades
• Complete training on HEDIS®/STAR measures
• Perform all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of Business or Clinical Analytics experience
• 2+ years of healthcare experience to include experience in a managed care setting
• 2+ years of process improvement experience
• 1+ years of HEDIS® experience or participation with similar regulatory reporting
• Intermediate experience using Microsoft office applications, including databases, word-processing
• Intermediate experience using Visio and Excel
• Proven excellent presentation skills with solid communication capabilities and practices, both oral and written

Preferred Qualifications:

• Registered or Licensed Vocational Nurse
• Certified Professional Coder
• PMP
• Advanced experience using Microsoft office applications, including databases, word-processing
• Advanced experience using Excel

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

UnitedHealth Group is committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. We are an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.