Security Operations Client Lead - Prohealth Care - Remote - Remote Eligible

Security Operations Client Lead For ProHealth Care

The Security Operations Client Lead for ProHealth Care is responsible for overseeing daily security operations and ensuring the delivery of high-quality cybersecurity services to the client. This role acts as the primary client-facing security expert, coordinating operational activities across matrixed service teams, and is accountable to the client for all services delivered. The position does not have direct reports but requires strong leadership and operational oversight.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead and coordinate daily security operations for the ProHealth account, including monitoring, incident response, and remediation activities
• Serve as the main point of contact for ProHealth client stakeholders regarding security operations, issues, and escalations
• Oversee operational delivery across matrixed service teams, ensuring alignment with client expectations and contractual obligations
• Support the implementation and maintenance of security controls, policies, and procedures in alignment with enterprise and regulatory requirements (NIST, HIPAA, HITRUST, ISO, etc.)
• Conduct risk assessments and collaborate with cross-functional teams to identify, evaluate, and mitigate security risks
• Oversee and participate in incident investigations, root cause analysis, and post-incident reviews
• Assist with vendor management and ensure third-party compliance with security and privacy requirements
• Deliver training and awareness programs for client and internal teams on security best practices
• Prepare and present operational security metrics and status reports to client and internal leadership
• Support business continuity and disaster recovery planning and testing as it relates to security operations
• Mentor junior team members and foster a collaborative, client-focused culture

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Assurance, MIS, or related field, or 5+ years of equivalent work experience
• 5+ years of experience in cybersecurity operations, risk management, or related field, including direct client engagement
• Hands-on experience with a broad range of security tools and technologies; experience with CrowdStrike, Microsoft, Palo Alto, Tenable, Tanium, LogRhythm are all considered solid plusses
• Demonstrated knowledge of federal and state regulations pertaining to data privacy and security (HIPAA, HITRUST, NIST, ISO, etc.)
• Experience conducting risk assessments and developing mitigation strategies
• Proven excellent communication and interpersonal skills, with the ability to present complex concepts to technical and non-technical audiences
• Demonstrated ability to work with cross-functional teams and manage multiple priorities in a fast-paced environment

Preferred Qualifications:

• Professional certifications such as CISSP, CISM, CRISC, or equivalent
• Experience in healthcare IT or supporting healthcare clients
• Experience with regulatory agencies and external auditors
• Experience leading distributed teams or managing vendor relationships

Personal Attributes:

• Solid client service orientation and stakeholder management skills
• Analytical and problem-solving mindset
• Ability to prioritize and execute tasks under pressure
• Commitment to continuous learning and professional development
• High integrity, trustworthiness, and professionalism

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.