RN Telehealth After Hours Triage - kelsey Seybold Clinic: Pearland Admin Office

Explore Opportunities With Kelsey-Seybold Clinic

Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing Together.

A registered nurse who is responsible for incoming calls from patients, physicians and healthcare organizations. Using the nursing process and software protocols, the nurse will assess the patient and based upon Triage guidelines, will offer appropriate options for care. The nurse will facilitate referrals to primary care providers, specialists, healthcare facilities, and community resources. The nurse will facilitate communication with providers and healthcare organizations as appropriate.

Primary Responsibilities

• Provide accurate and complete information about available resources
• Maintains a sense of pride and "ownership" for the program
• Accepts incoming calls from patients who request assistance with acute or chronic medical issues
• Consistently and accurately records patient complaints, symptoms and problems as well as nursing assessment
• Duties and responsibilities that are performed in the telephone consultation department require the ability to analyze information of a complex nature
• Assumes responsibility for remaining current on job-related knowledge and skills and ongoing education/in-service/credentialing/certification requirements
• Utilizes knowledge in referencing the appropriate triage guideline
• Creates progress notes that document the assessment, information provided, and the disposition
• Schedules call-back within 24 hours for emergency referrals
• Performs related duties as required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Associates of Applied Science in Nursing
• RN from an approved school of nursing with current license to practice professional nursing in the State of Texas
• 5+ years of progressive clinical RN experience in acute care setting for adult and/or pediatric patients
• Proven basic PC skills including Windows Operating System
• Proven typing skills of 30 WPM
• Proven excellent communication skills

Preferred Qualifications

• Bachelor of Science in Nursing
• 3+ years RN experience in an Emergency Department
• 1+ year of Triage nurse experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.