Caring. Connecting. Growing Together.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us.
Our Quality Reporting Operations team is vital to our success and driving the future growth of UnitedHealth Group. Success in these careers relies on many factors - your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Facilitate, oversee and monitor on-going business processes to support HEDIS® data reporting
- Demonstrate understanding of relevant organizations' operations, products and applications, strategies, processes, and/or business priorities to build effective solutions
- Monitor and analyze business process information to identify key issues, trends, and potential root causes
- Demonstrate and remain current in understanding of relevant regulations and systems
- Summarize and communicate proposed solutions with the appropriate audiences
- Communicate potential impacts and risks associated with implementing proposed solutions to business partners and relevant stakeholders
- Assesses and interprets customer needs and requirements
- Identifies solutions to non-standard requests and problems
- Solves moderately complex problems and/or conducts moderately complex analyses
- Works with minimal guidance; seeks guidance on only the most complex tasks
- Translates concepts into practice
- Provides explanations and information to others on difficult issues
- Coaches, provides feedback, and guides others
- Acts as a resource for others with less experience
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of experience in analysis and reporting
- 2+ years HEDIS or CMS stars experience
- Experience interpreting and analyzing large amounts of data from multiple sources
- Healthcare experience
- Intermediate proficiency in MS Excel
- Proven excellent communication, time/project management, problem solving, organizational, and analytical skills
- Demonstrated ability to manage and prioritize deliverables
Preferred Qualifications:
- Experience creating reports
- Proficient in use of certified HEDIS® software
- Advanced proficiency in MS Excel
Competencies:
- Integrity Value: Act Ethically
- Compassion Value: Focus on Customers
- Relationships Value: Act as a Team Player
- Relationships Value: Communicate Effectively
- Innovation Value: Support Change and Innovation
- Performance Value: Make Fact-Based Decisions
- Performance Value: Deliver Quality Results
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.