Caring. Connecting. Growing Together.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable.
Do you have a love for writing and helping people live healthier lives? Our Community & State Proposal Writers combine the creativity of writing with the technical aspects of providing compliant responses to help draft Medicaid proposals for new and existing state governments. They collaborate with subject matter experts (SMEs) to determine and guide positioning of our offer, direct the preparation of supporting documents and analyses, support responses with graphics, and align documentation to company guidelines. They partner with sales, clinical, product, legal, finance and other functions to tailor contractual provisions to reflect prospects' needs, company interests, and appropriate resources and timelines.
You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Review requests for proposals (RFPs) and related documents furnished by the procuring agency; analyze to understand and capture specific operational, administrative and proposal requirements
- Cultivate and maintain relationships with health plan executives, growth team leadership and SMEs
- Lead and facilitate meetings with proposal response teams, including RFP Excellence Officers, ensuring effective progress on drafts, documenting key decisions and takeaways for inclusion in responses
- Interview SMEs in business functions throughout the organization to determine Community & State/UnitedHealthcare business and operational approach to satisfy the requirements
- Research and gather source information to determine the information needed for specific proposals. Contribute ideas regarding business solution based on own ideas, experience and research
- Write original content, edit content and consult with SMEs, other writers as well as graphic artists to design proposals
- Review prior Community & State proposals to extract relevant content for use in proposal development; work with content manager to determine relevant elements
- Outline proposal sections or answers to address all elements of direct, derived and implied requirements
- Draft concise, complete and clear proposal responses to the requirements and/or questions in accordance with Community & State proposal development standards, stylistic guidelines and formatting conventions
- Inspect and edit own work for clarity and conformance to requirements; work with proposal leadership to address editing issues
- Handle multiple revisions, edit and re-edit proposal sections as needed, and ensure that proposals maintain a consistent tone or voice
- Effectively convey information about products/services to all audiences
- Present information to, and effectively communicate with, senior leadership and other key individuals
- Participate in individual and group proposal reviews with senior leadership and other key individuals; incorporate changes and improvements to proposals
- Copy/edit proposal narrative
- Collect and submit proposal exhibits, attachments, appendices relevant to assigned sections for tracking and for formatting, if required
- Work with proposal formatter to address proposal layout and publishing issues
- Work with proposal graphic designer to provide concepts for creating supporting graphics for proposals
- Escalate conflicts and issues to proposal leadership as required
- Complete work according to deadlines provided by proposal leadership
- Assist as requested in general proposal activities, including editing, proposal assembly, and quality assurance, etc.
- Participate in ongoing continuous improvement of the Community & State proposal development process
- Conduct other business development duties as assigned
Demonstrated Skills:
- Proven written and verbal communication skills
- Detail-oriented team player
- Possess solid organizational and decision-making skills
- Meet deadlines and work both independently and in groups
- Solid interpersonal skills
- Ability to multi-task with solid attention to detail
- Consistent interviewing, interpersonal and relationship building skills
- Solid presentation skills
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of proposal / RFP content writing experience with relationship management and interviewing skills
- 2+ years of IT and claims health care proposal writing experience
- 2+ years of experience with project management with adherence to deadlines
Preferred Qualifications:
- Medicaid proposal writing experience
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.