Internal Audit - Risk Surveillance Consultant
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This role supports the ongoing digital transformation and modernization of internal audit's risk assessment, audit planning, and risk monitoring practices through the implementation of a continuous monitoring program. This role is integral to our strategy to enable Internal Audit with data driven insights and a risk management framework; increasing both the scope and depth of risk monitoring across the enterprise and bringing value to our business partners.
This position is responsible for assisting in the ongoing monitoring of metrics, including investigation, analysis, documentation of risk, and identification of opportunities for process shifts and measurement changes.
Specific responsibilities include but are not limited to:
- Perform risk surveillance and audit activities in accordance with IIA audit standards and the Internal Audit & Advisory Services Charter
- Collaborate across Risk Surveillance and Internal Audit teams to triage, investigate, and document risk events associated with existing Key Risk Indicators (KRI) and Continuous Auditing (CA)
- Identify, design and test enhancements to existing risk metrics and dashboards, including detailed business requirement definition
- Identify and resolve technical, operational, and organizational problems with data acquisition, analysis, and reporting
- Support program operations and partner with Internal Audit's Data Analytics and Digital Transformation team on various data driven KRI and CA engagements
- Communicate effectively and maintain an environment of trust and collaboration among Risk Surveillance team to support the KRI and CA procedures
- Execute Internal Audit's Risk Response and Monitoring processes by understanding the business implications of KRI trends and audit findings
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This job description is intended to describe the general responsibilities and type of work being performed by people assigned to this position. The major job functions / components above are the typical functions of the job and are not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Personnel in this position should be aware that the responsibilities, tasks, and duties of the jobholder may differ from those outlined in this job description and various other duties may be assigned as needed.
Required Qualifications:
- Bachelor's degree in accounting, data analytics, technology, business administration, or related discipline
- 6+ years of relevant business experience, including enterprise risk management, technology consulting, technology project management or internal audit experience
- Experience interpreting data analytics and data visualizations to represent business outcomes
- Understand risk and auditing concepts and principles, and how to apply them
- Proven solid oral and written communication skills
- Proven desire to make a positive impact with the ability to manage multiple tasks and shift priorities
- Proven organization, analytical and problem-solving skills
- Demonstrated solid interpersonal and analytical skills while working effectively with a matrixed team.
Preferred Qualifications:
- Relevant certification (e.g., Charter Accountant (CA), CPA, CRMP, CIA, CRMA, CISA, CRISC, CSSGB, CFE)
- 2+ years of auditing experience
- Healthcare Industry experience
- Experience utilizing BI visualization tools such as MS Power BI
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.