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Home Health Clinical Triage Specialist - PRN - Weekends

Provide after-hours triage support to ensure timely patient care and crisis management
Tallahassee, Florida, United States
Junior
1 - 1,000,000 USD / YEAR
20 hours agoBe an early applicant
UnitedHealth Group

UnitedHealth Group

A diversified health and well-being company offering a broad spectrum of products and services through two distinct platforms: UnitedHealthcare and Optum.

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T Home Health Clinical Triage Specialist

As a T Home Health Clinical Triage Specialist, you'll be an integral part of the interdisciplinary team and as such is responsible for the excellent delivery of care through triage calls after hours and on holidays. Must be available to work weekends.

Primary Responsibilities:

  • Responsible to receive calls from patients and/or family members and respond appropriately and assess problems focusing on the delivery of high quality, patient-focused, compassionate care.
  • Assess patient status and intervene as indicated by the patient's condition and established protocols.
  • Responsible for timely and accurate documentation of calls received within the electronic medical records system including the processing of workflow associated with the clinical record.
  • Knowledge of basic triage protocols and best practices to guide and address the needs of patients in a crisis situation.
  • Responsible for coordinating with the agency on-call nurses to deliver high quality nursing care and schedule nursing assessments as required in a timely manner to meet the needs of the patients and families.
  • Responsible to ensure appropriate education regarding all updates/processes in the electronic medical record, relative state and federal regulations, documentation processes and needs, etc. by attending mandatory educational offerings and in-services.
  • Facilitates orientation of new personnel as assigned.
  • Exhibits exemplary and timely communication skills when assessing or educating patients/caregivers, performing telephone triage, or collaborating with fellow healthcare professionals.
  • Serves as a consistent example of dedication to patient advocacy, customer service, integrity, and superlative nursing practice.

Requirements:

  • Current, unrestrictive Registered Nurse licensed in all states of practice.
  • Minimum 2 years RN experience
  • Minimum 1 year of direct patient care in a hospice, home health, or oncology setting.
  • Ability to work flexible hours and independently
  • Preferred Qualifications:
    • Registered Nurse Compact licensure
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Home Health Clinical Triage Specialist - PRN - Weekends
Tallahassee, Florida, United States
1 - 1,000,000 USD / YEAR
Registered Nurse
About UnitedHealth Group
A diversified health and well-being company offering a broad spectrum of products and services through two distinct platforms: UnitedHealthcare and Optum.