Field Behavioral Health Coordinator, Bexar County, TX - Remote - Remote Eligible

Behavioral Health Care Coordinator

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing Together.

You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients.

The Behavioral Health Care Coordinator role will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. Our team is made up of Behavioral Health Specialists, RNs, and Social Workers dedicated to helping members achieve their health care goals.

If you reside in or within commutable driving distance to Pleasanton, Floresville, Jourdanton or the South San Antonio, TX area, to support the Southern Bexar County Service Delivery Area and surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

1. Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
2. Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
3. Manage the care plan throughout the continuum of care as a single point of contact
4. Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
5. Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers' offices

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Possess one of the following:
• RN in the state of Texas with an active, unrestricted license
• Licensed Professional Counselor (LPC)
• Licensed Bachelor Social Worker (LBSW)
• Licensed Masters Social Worker (LMSW)
• 2+ years of experience working within the behavioral health setting
• Intermediate level of proficiency working with MS Word, Excel and Microsoft Outlook
• Valid driver's license, reliable transportation and the ability to travel up to 75% of the time in this assigned region to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Reside in or within commutable driving distance to Pleasanton, Floresville, Jourdanton, or South San Antonio, TX

Preferred Qualifications:

• Registered Nurse
• Medicaid Waiver experience
• Case Management and/or Care Coordination experience
• Behavioral health experience
• Field based work experience
• Experience with electronic charting
• Knowledge of community resources
• Background in managing populations with complex medical or behavioral needs

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.