Capability Manager - Remote - Remote Eligible

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Key responsibilities of this role include developing and implementing all operational business requirements, including technology needs, to ensure optimal operational design.

Aligns business and/or product strategy, effective design and development, and ongoing management of the portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact.

Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities.

Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Represent and cascade the vision and current scope definition to working teams. Support the prioritization of capabilities based on vision and scope.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• For technical projects, assist and drive management and evolution of assigned capabilities
• Resolves problems, and provides guidance to team members
• Manages to timelines and schedules of the product requirements
• Adapts departmental plans and priorities to address business and operational challenges Influences or provides input to forecasting and planning activities
• Collaborate and facilitate stakeholder discussions to ensure requirements are captured and internal stakeholders are aligned
• Support the translation of capabilities to features and working product
• Manages to timelines and schedules of the product requirements
• Ensure complete operational readiness during the execution phase of Implementations
• Work cross-functionally with teams broadly across the enterprise to engage with business resources, understand complex business models, and analyze data for performance outcomes
• Act as a key liaison between the cross functional team and operational partners

Responsible for specific services, functions, and solutions available internally or as a supporting element of a product, typically not sold stand-alone externally. Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Capability management requires alignment to business and/or product strategy, effective design and development, and ongoing management of capability portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact. Market insights are leveraged to monitor trends and external landscape, and to inform capability strategies and customer use case scenarios. Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities.

• Generally work is self-directed and not prescribed
• Works with less structured, more complex issues
• Serves as a resource to others

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience with healthcare, managed care and/or health insurance data analysis, business operations, or application development
• Experience and ability to influence and drive performance both in a direct and matrixed environment
• Experience in developing program artifacts, including use cases, project plans, executive summaries, staffing analysis, financial assessments, etc.
• Proficient EQ expertise with the ability to facilitate a cross functional team through process discussion and impact analysis
• Demonstrated ability to set priorities and demonstrate sound judgment in handling complex situations.
• Proven cross-functional leadership and the ability to take initiative
• Proven solid critical thinking, analytical and problem-solving abilities, including the ability to analyze, monitor, and create solutions using data
• Proven excellent prioritization, organization, communication, and time management skills
• Proven excellent presentation skills, with the ability to simplify and communicate complex data to executive teams, including leaders at the C-Suite level

Preferred Qualifications:

• Experience writing detailed requirements without ambiguity
• Experience conducting research on business and user needs
• Experience within Enterprise Clinical Services
• Experience with process design
• Understanding of development methodologies
• Proven self-motivated with a mindset of continuous learning
• Proven excellent critical thinking and analytical skills
• Proven solid financial acumen

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.