Associate Director Of Financial Services - Remote - Remote Eligible

Revenue Cycle Collection Team Leader

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This function is responsible for leading our Revenue Cycle Collection team and partnering with the external client assigned. You will be expected to manage impactful KPI's and metrics pertaining to this book of business. You will collaborate externally and internally to provide input to policies, systems, methods, and procedures for the effective management and collection activities. In this role, you will educate customers and partner with internal department regarding issues or concerns in achieving the goals and metrics. This role will be responsible for managing the preparation of reporting to internal partners and external clients on performance updates and actions taken to either maintain or improve performance.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Provides leadership for RCM Collection efforts
• Help drive process improvements resulting in performance improvement within RCM
• Develop and implement strategic plans to achieve goals and performance measures through cross function teams (including external client and internal partners)
• Effectively communicate with external client leadership as well as internal SLT
• Build & maintain deep relationships/partnerships with clients to ensure continuous improvement and growth

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in Revenue Cycle
• 3+ years of management / leadership experience
• 3+ years in review of account's receivables reporting, identifying operational opportunities and strategic planning
• 3+ years of experience supporting a health system
• Demonstrated experience in navigating and working across multiple departments to develop, communicate, and support a company's short-term and long-term business objectives

Preferred Qualifications:

• Possess personal qualities of integrity, credibility, and commitment to Optum's Vision and Values
• Experience with Union employees
• Experience working with matrixed leadership
• Experience with practice management systems (i.e. MS4, Invision, EPIC, STAR, eFR)
• Skilled in Denials Management

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.