AI Solution Design And Enablement - Remote - Remote Eligible

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

The AI Design & Enablement leads the development and delivery of client-facing AI solution experiences as part of the Optum AI team in Optum Technology. This role is responsible for designing immersive demo environments that reflect real-world healthcare scenarios, enabling clients to explore the potential of AI technologies across clinical, operational, and administrative workflows.

The director oversees a team focused on solution architecture, pilot development, and technical enablement. This includes guiding how AI capabilities-such as conversational AI, predictive analytics, and automation-are translated into scalable, repeatable solution frameworks. The role collaborates closely with sales, product, engineering, and delivery teams to ensure solution readiness, feasibility, and alignment with client needs.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Solution Design & Enablement
  • Lead the creation of demo environments that simulate real-world healthcare scenarios, including patient personas, workflows, and outcomes
  • Translate AI capabilities into compelling solution narratives that resonate with client needs and priorities
  • Guide solution architecture across conversational AI, predictive analytics, automation, and platform integrations
• Team Leadership
  • Build and mentor a team of solution architects and technical consultants focused on client-facing solution design and delivery enablement
  • Foster a culture of innovation, experimentation, and client-centricity
  • Coordinate cross-functional input from product, engineering, and delivery teams to ensure solution feasibility and alignment
• Client Engagement & Experience Strategy
  • Partner with commercialization and sales teams to support client workshops, visioning sessions, and strategic engagements
  • Shape how AI solutions are presented during pre-sales, pilots, and onboarding phases
  • Ensure demo environments and solution designs reflect the diversity of healthcare settings and user personas
• Internal Collaboration & Feedback Loop
  • Collaborate with product and engineering teams to assess solution readiness and identify gaps
  • Provide feedback from client engagements to inform solution packaging, pricing, and roadmap evolution
  • Contribute to internal planning sessions to support commercialization and delivery scalability

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Experience designing and deploying demo environments, pilots, or proof-of-concept solutions
• Technical fluency in AI technologies including conversational AI, NLP, predictive analytics, and automation
• Familiarity with enterprise delivery models and pre-sales enablement
• Solid understanding of healthcare workflows, payer/provider dynamics, and digital transformation
• Proven success in leading solution architecture, engineering, or client experience teams in healthcare or AI-driven environments
• Proven excellent communication, storytelling, and stakeholder engagement skills
• Proven ability to work cross-functionally and thrive in a fast-paced, evolving environment

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.