AI Modernization Transformation And Delivery Manager - Remote - Remote Eligible

AI Modernization Program Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a strategic and execution-oriented individual with solid program delivery and project management skills to join our AI Modernization efforts. This is an opportunity to join a future-forward team where innovation, impact, and collaboration drive everything we do. You'll play a key role in shaping how our organization uses AI and related capabilities to deliver smarter, more effective solutions at scale.

This specific role serves as a critical connector between multiple cross-functional areas, including Marketing, Business and Technology. This individual will identify capability needs, evaluate existing solutions, conduct pilots, and scale pilot solutions that meet enterprise objectives. The ideal candidate has a proven ability to deliver and a passion for AI, process improvement and modernization.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Develop a deep understanding of internal business strategies, challenges, and opportunities.
• Build trusted relationships with internal stakeholders to uncover and prioritize capability needs.
• Translate business needs into clear, actionable requirements.
• Evaluate existing capabilities for alignment with business needs.
• Identify gaps and partner with cross-functional teams to explore or develop new capabilities.
• Ensure alignment with enterprise architecture, scalability, and long-term strategic goals.
• Lead delivery of capability initiatives within the AI Modernization framework.
• Execute against defined program objectives and strategic roadmaps.
• Define and maintain measurement plans, including key performance indicators (KPIs) and success metrics to evaluate impact and outcomes.
• Track progress, manage risks, and ensure accountability across teams and stakeholders.
• Plan, manage, and support complex, cross-functional projects.
• Coordinate timelines, deliverables, and dependencies across teams.
• Provide clear communication and updates to stakeholders at all levels.
• Understand the product development and implementation lifecycle.
• Identify integration points for capability enablement and ensure seamless execution.
• Collaborate with product, engineering, and operations teams to ensure successful deployment and adoption.
• Stay current on emerging AI technologies, digital tools, and industry trends.
• Champion modernization and continuous improvement initiatives that drive operational efficiency and business value.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience building/creating project deliverables with the ability to manage complex workstreams in a client facing role.
• Demonstrated passion for AI, digital transformation, and modern business capabilities.
• Proven solid understanding of business processes, capability development, and technology enablement.
• Experience defining and managing measurement plans, KPIs, and success indicators.
• Demonstrated ability to effectively drive results in a dynamic, matrixed environment with a high degree of organizational change, growth, and ambiguity.
• Demonstrated ability to be a self-starter, fast learner, with communication skills to cater messaging and reporting to different audiences.
• Proven excellent communication, collaboration, and stakeholder management skills.

Preferred Qualifications:

• Certifications in project or program management (e.g., PMP, Agile).
• Experience in AI modernization, digital transformation, or innovation programs.
• Familiarity with enterprise tools and platforms such as Adobe, Salesforce Marketing Cloud, or ML/AI solutions.
• Solid analytical mindset and comfort working with data to inform decisions.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.