Administrative Assistant PRN

Explore Opportunities With FlexCare

FlexCare, part of the Optum family of businesses, is on a mission to provide exceptional IV therapy to patients with neurological, rheumatologic, gastroenterological and immunological disorders. Be part of a cutting-edge clinical environment where your expertise is valued, and your career growth is supported. Join us to start Caring. Connecting. Growing together.

The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time.

This role will work onsite at 440 St. Lukes Drive Suite B Montgomery, AL 36117

Primary Responsibilities:

• Answers and re-routes incoming calls to the appropriate FlexCare staff members
• Makes outgoing, post-infusion follow-up calls per FlexCare policy, to patients and/or caregivers
• Documents patient communications within our Electronic Medical Records
• Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient
• Greets, screens, and checks-in patients and visitors for their scheduled appointment time
• Receives shipments and direct vendors when deliveries are scheduled
• Performs office safety audits as required by state and federal regulatory agencies
• Assists with over-the-phone scheduling of patient visits
• Provides administrative support to the management team in the form of data entry, personnel records, and other human resource department functions
• Organizes and schedules onsite or remote meetings for company staff, as needed
• Organizes and files clinic and client documents under the directive of the Clinic Manager
• Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level
• Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations
• Runs reports under the direction of the Chief Operating Officer and/or Clinic Manager
• Assists patients with completing necessary forms and documentation. Keeping a clean and calm reception area

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma or equivalent
• 2+ years in an administrative or office role
• CPR or BLS certification (within 45 days of hire)
• Proven solid command of MS Office (Word & Excel)

Preferred

Ability to work rotational Saturdays

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.