RN Remote Case Manager - Oregon - Remote Eligible

✨ About The Role

- As a Telephone Case Manager RN at UnitedHealth Group, you will provide education, advocacy, and resources to a diverse member population. - Your role involves making outbound calls and receiving inbound calls to assess members' current health status. - You will identify gaps or barriers in treatment plans and provide patient education for self-management. - The job includes making referrals to outside sources and supporting members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels. - You will provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction. - The position offers a Monday-Friday work week with no on-call, weekends, or holidays required. - You will be part of a team that is connecting care to create a seamless health journey for patients across care settings. - The role is designed to impact millions of patients for years to come, rather than seeing a handful of patients each day. - You will be rewarded and recognized for your performance in an environment that will challenge you and give clear direction on succeeding in your role.

⚡ Requirements

- You should be a licensed Registered Nurse with an unrestricted license in the state of employment. - At least 3 years of experience in a hospital, acute care, or direct care setting is required. - Proficiency in typing and navigating a Windows-based environment is essential. - A Bachelor of Science in Nursing (BSN) and certification as a Case Manager (CCM) would be advantageous. - Experience in discharge planning, utilization review, concurrent review, risk management, or a telephonic role would be beneficial. - Case management experience and a background in managed care are preferred. - You must be adaptable, patient-focused, and able to handle a high-volume, customer service environment efficiently. - The ability to work remotely with adherence to UnitedHealth Group’s Telecommuter Policy is necessary if residing within a 1-hour distance or 100-mile radius from the hub office.