VP Client Management - Remote - Remote Eligible

Vice President, Client Relationship Executive

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum, part of UnitedHealth Group, is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone.

UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.

As Vice President, Client Relationship Executive, you will serve as the strategic partner to health system organizations within our Market Performance Partnership (MPP) model. You'll be accountable for executive relationship management and oversight of strategic programs, operations, and long-term planning. This role leads complex, performance-based partnerships that drive measurable outcomes, operational excellence, and financial success. You will collaborate closely with leaders across revenue cycle, social impact, finance, vendor management, technology, and compliance to deliver integrated solutions. Success in this role requires a dynamic leader who thrives in fast-paced environments, builds trust with C-Suite stakeholders, and aligns cross-functional teams to deliver sustained value.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Lead the execution of Optum's managed services for partner health systems, ensuring operational excellence, financial performance, and contract compliance
• Develop and implement strategic plans that address client priorities, deliver measurable value, and foster long-term engagement
• Collaborate with internal leaders across key functions to deliver integrated, client-centered solutions
• Represent the partnership in governance forums and serve as the primary point of accountability for relationship health and performance outcomes
• Deliver executive-level reporting on performance, risks, and mitigation strategies to both client and internal stakeholders
• Engage and lead cross-functional teams to ensure alignment with client goals and operational targets
• Act as the primary liaison to client C-Suite and Board of Directors, providing insights and strategic recommendations
• Manage partnership financials, including P&L ownership, to ensure sustainable growth and value delivery
• Drive continuous performance improvement in a fast-paced, dynamic environment
• Consistently meet or exceed service level agreements (SLAs) and key performance indicators (KPIs)
• Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of hospital revenue cycle management (RCM) experience, with direct accountability for performance metrics, compliance, and financial outcomes
• 8+ years of progressive leadership experience in the healthcare industry, including oversight of administration, strategic programs, and long-term planning for health system organizations
• 5+ years in senior executive roles or senior-level management consulting, preferably within health systems or provider organizations
• Proven experience managing relationships and presenting to C-Suite executives and Boards of Directors for health system organizations
• Experience partnering with RCM leadership and navigating provider organizations, including direct involvement in transformation initiatives

Preferred Qualifications:

• Proven ownership of P&L for partnerships exceeding $50M in annual contract value and financial accountability for large-scale partnerships
• Proven application of change management methodologies

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $130,000 to $240,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.