Strategic Account Executive - Remote - Remote Eligible

Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact and large or complex accounts. Builds relationships with Health System clients and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service and contractual needs. Develops pioneering approaches to emerging industry trends. Forges relationships with key customers and consultants; acts as main contact for OptumRx. Develop and monitor client financial performance including renewal planning, negotiation and profitability levels. Predict emerging customer needs and develops innovative solutions to meet them. Conduct periodic reviews with client and recommend new products/services as appropriate. Participate in best and final sales support as appropriate. Maintain overall accountability for client satisfaction, retention and growth. Translate highly complex concepts in ways that can be understood by a variety of audiences. Communicate with clients via face-to-face meetings, conference calls and written correspondence. Maintains appropriate documentation including action plans, meeting notes, Strategic Customer Business Plans, and others as required. Projects a positive, team-oriented attitude towards customers, vendors, brokers, consultants, and associates, both internally and externally.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of account management experience (delivery, growth, retention, referrals)
• 3+ years of PBM Experience, or equivalent experience with health systems, hospitals, or pharmaceutical manufacturers
• Experience leading complex client engagement, including managing overall service delivery, strategy, plan design, renewal, and benchmarking
• Experience presenting to c-suite leadership, internal & external
• Experience developing strategies based on data
• Advanced knowledge of MS Office Tools (Excel, PowerPoint, OneNote)
• Travel up to 25% of the time

Preferred Qualifications:

• 3+ years PBM Health Systems experience
• PBM client contract management experience
• Experience working with pharmaceutical manufacturers
• Proven project management skills
• Proven solid business and financial acumen

Competencies:

• Ability to solve complex issues and deal with many variables in situations where only limited standardization exists
• Self-motivated to achieve set goals
• Solid critical thinking, analytical problem-solving and strategic planning skills
• Ability to prioritize and handle multiple tasks in a demanding work environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.