Product Manager - Provider Utilization Management Services - Remote - Remote Eligible

Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing Together.

Join our team at Optum Insight, where we are leveraging cutting-edge AI and machine learning technologies to revolutionize healthcare delivery, enhance customer engagement, and drive innovation across our digital platforms.

Utilization Management plays a critical role in driving value and appropriate resource utilization in today's healthcare environment. Optum Provider Utilization Management Services is a fast-paced product organization with a focus on growth, client delivery, and solution advancement with a goal of increasing efficiency within acute UM processes within hospitals and health systems.

As a Product Manager, you will be responsible for helping to set and bring our strategic vision to life. You will work to deliver innovative service and technology solutions to challenges facing Utilization Management teams working within acute care hospitals and health systems using solid collaboration and facilitation skills. You will understand and apply product management discipline to new and existing products and initiatives to create value for our clients and drive growth for our business.

The successful candidate must be passionate about improving health care processes through strategic thinking and tactical execution, be adaptable to changing market and business needs, be confident during interactions with senior leaders, providers, business and technical partners, and demonstrate resiliency advancing initiatives in a complex, sometimes ambiguous environment. The successful candidate must also have familiarity with both product development and product management phases and framework.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Define and maintain product vision, strategy, and roadmaps in collaboration with business stakeholders
• Leverage AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.
• Collect and translate business needs into actionable plans and measurable outcomes
• Own end-to-end planning and execution of complex initiatives that may apply to one or multiple products
• Write product requirements and prioritize product features for assigned products
• Participate in sprint planning and sprint review activities
• Serve as a liaison between operations, IT, growth and other stakeholder groups to ensure efficient and effective product advancement
• Communicate effectively across all levels of the organization
• Quickly adapt to shifting priorities and changing business needs
• Monitor and acts on product performance data and customer feedback
• Provides input on departmental plans and priorities to achieve business goals, address operational challenges, and mitigate risks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of product development and/or product management experience
• 3+ years of experience leading major initiatives within a complex, matrixed organization
• Experience working in or a solid understanding of acute health system functions and processes
• Experience with systems integration
• Experience integrating EMRs with other technologies
• Experience with health information exchange standards
• Experience with product development standards (Agile)
• Proficiency using Microsoft product suite, including Visio, Excel, and PowerPoint
• Demonstrated planning, organizational, analytical and critical thinking skills
• Confident, yet collaborative leader with a proven track record of building and influencing relationships with external and internal executives, clinicians and/or stakeholders

Preferred Qualifications:

• Advanced degree, MHA, MBA, or related
• 2+ years of project management experience and holds a PMP certification
• Experience working within a clinical setting specifically within the Utilization Mgt. function
• Experience using AI or with AI-enabled products

The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.