Social Worker Care Manager - Rappahannock General Hospital - PRN

Social Worker Care Manager

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care.

Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, and stewardship to create an environment where associates want to work and help communities thrive.

The Social Worker Care Manager is responsible for providing appropriate interventions and discharge planning services to patients and families and facilitates a smooth transition for the patient throughout the continuum of care by accessing hospital, community, and governmental resources. They also provide clinical supervision to peers, Social Workers, and students.

Essential Functions:

• Identifies and prioritizes patients in need of social services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors.
• Completes all necessary documentation.
• Documentation will reflect plan of care to address post hospital care needs and resources and evidence of patient, family, or caregiver involvement in planning.
• Follow standardized practices and process related to Advance Care Planning, Length of Stay management and readmission prevention.
• Supports denial prevention related to medical necessity through addressing/removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Supports and promotes assertive, proactive care for patients, assisting in removing barriers related to achieving timely testing and treatment. Ensures resources are utilized appropriately and offering alternatives to acute care to the care team.

Education: Bachelor of Social Work (required). Master's degree in social work or healthcare related field (preferred).

Licensure/Certification: BLS Basic Life Support – American Heart Association (required). Licensed as a Social Worker in state of practice (required, preferred in VA). Accredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification (preferred).

Experience: 1 year of experience in clinical setting (required). 3 years of experience in an acute care clinical setting (preferred). Ambulatory or post-acute, care coordination experience (preferred).

Training: None.

Skills and Abilities:

• Hard/Tech/Clinical Skills: Social Work, Care Management, Ethics, End of Life Ethics, Patient Advocacy, Clinical Supervision, Microsoft Office, Ability to prioritize many simultaneous demands and tolerate frequent interruptions.
• Soft/Interpersonal Skills: Attention to detail, Critical thinking, Communication with family members, Conflict resolution, Active listening, Relationship building, Effective problem solving, Teamwork, Open to change, Collaboration, Communication, Displays empathy, Negotiation skills, Time management, Prioritization.

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources, and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development, and continuing education support

Benefits may vary based on the market and employment status.