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Scheduled Weekly Hours: 40
Work Shift: Days/Afternoons (United States of America)
Oversees the daily operations of one or more nursing departments, including but not limited to: daily operations, program planning, financial planning and budget oversight, quality improvement, quality patient care and supervision/development of staff in accordance with all professional, regulatory, and accreditation standards.
Oversees 24/7 operations of the department, facilitates departmental compliance with all professional, local, state, national, and Joint Commission standards; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; develops and maintains relevant policies, procedures, and standards of care; represents department/service at site and regional meetings, including medical staff meetings as appropriate, interdisciplinary committees, and management meetings; collaborates with leadership on program plans and operations; assumes technical responsibilities as necessary and required.
Collaborates with finance department and site leadership in preparing the annual operating and capital budgets, which reflect an understanding of strategic initiatives and financial goals of Mercy Health; manages services in accordance with approved budgetary guidelines; ensures appropriate revenue capture; manages inventory of equipment and supplies; collaborates with revenue cycle specialists to maintain a working knowledge of current regulatory guidelines.
Provides leadership to staff in a collaborative environment that offers job satisfaction, education, empowerment, recognition and stimulates innovative thinking; collaborates with Human Resources to recruit, hire, orient and train new employees; develops and maintains staffing levels that are responsive to patient care needs and that optimizes productivity; conducts annual and ongoing appraisal of employee performance; develops and communicates job standards and expectations; leads regular meetings with employees and fosters environment for effective communication.
Develops and implements a comprehensive quality assurance / performance improvement program based on relevant indicators and standards of patient care; develops expectations for customer service and educates and measures staff on outcomes of service; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; incorporates rounding into regular activities; develops and maintains processes to assure equipment function and safety; collaborates with interdisciplinary team members to identify and improve patient care processes.
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
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