Health Care Associate (HCA) / Patient Care Associate (PCA)
The Health Care Associate (HCA) / Patient Care Associate (PCA) works with his/her team partner(s), the Registered Nurse and the Unit Secretary, to provide direct patient care. As a member of the Patient Care Team, the HCA/PCA is cross trained to perform a wide range of essential patient services.
The HCA/PCA performs a variety of basic age-specific duties to assist in the care of the patients under the direction of a Registered Nurse (RN). All clinical care will be done under the direction of the RN who has determined appropriate tasks for delegation. The HCA/PCA makes observations as directed by the RN and reports deviations to the RN.
Education:
- High School Diploma/GED preferred
- STNA (State-tested Nurse Assistant) or completion of HCA training course with Certification related to acute care setting, or a Nursing Student who has completed first semester of an acute care hospital-based clinical experience OR "1 year of relevant experience in a clinical setting"
- BLS certified by American Heart Association
Experience:
- Experience in providing direct patient care.
- Computer literacy.
- Previous experience working in specialty area.
Knowledge and Skills:
- Follows detailed written and oral instructions.
- Completes specific, routine tasks.
- Requires basic reading, writing or simple arithmetic skills.
- May operate basic equipment/machinery.
- Basic computer skills required.
Principal Job Accountabilities:
- Performs general patient care including, but not limited to: bathing, mouth care, changing linens, dressing patient, back rubs, elimination, hygiene and other needs as expressed.
- Observes patient's responses and reports any adverse reaction or other pertinent information to Registered Nurse and Physician.
- Demonstrates competency in providing age appropriate care to defined patient populations based on unit/area's scope of service.
- Obtains and records vital signs, height and weight.
- Lifts, ambulates and transports patient. Seeks assistance as needed.
- Positions patient and performs range of motion. Assists physical therapist as needed.
- Anticipates patient's needs and responds in a timely manner to patient and other caregiver requests.
- Provides friendly assistance to patient's family members and visitors strong emphasis on customer service.
- Performs venipunctures for blood collection.
- Collects specimens (i.e. urine, sputum) and ensures timely transport of specimens to the lab.
- Performs designated bedside lab tests.
- Applies oxygen therapy.
- Performs electrocardiogram (ECG).
- Performs wound care as directed by the RN.
- Performs urinary catheterizations and enemas.
- Observes universal precautions and aseptic techniques.
- Performs computer order/entry functions as required by care center.
- Accurately charts patient information following the guidelines for charting by standards.
- Delivers menus. Prepares patient for meals, distributes food trays, feeds patient and removes trays. Distributes drinking water.
- Answers phones courteously and quickly addresses the caller's needs.
- Initiates emergency procedures when necessary.
- Works overtime as needed.
- Assists in orientation of new personnel.
Job Accountabilities – other:
- Performs other duties as assigned.
- Acts as a liaison and supports person for family members.
- Assists with patient education and discharge planning under supervision of RN.
- Inventories unit and determines supply needs. Conveys needs to appropriate personnel.
- Assists in daily cleaning of patient rooms and care center. Helps prepare room(s) for incoming patients.
- Assesses maintenance needs.
- Initiates maintenance requisition to repair equipment, furniture and building fixtures.
- Performs simple maintenance (light bulbs, batteries).
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer:
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.