Clinical Supervisor - Mineral Ridge Primary Care

Clinical Supervisor - Mineral Ridge Primary Care

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Job Summary:

The Clinical Supervisor works in conjunction and collaborates with the Practice Manager to provide clinical and administrative managerial oversight and direction for clinical day-to-day operations of the practice. The Clinical Supervisor models and develops patient-focused culture with an emphasis on patient safety and satisfaction. They also maintain a positive and collaborative relationship within the clinical environment by coaching, developing, and empowering staff. The Clinical Supervisor serves as a clinical expert within the scope of the practice and program guidelines.

Essential Functions:

• Manages day-to-day supervision of the clinical delivery of services
• Plan, implement and administer programs and services, including personnel administration, training, and coordination of medical, nursing, and practice staff
• Appropriately trains new staff on clinical and administrative duties and trains current staff on procedures or equipment, as needed
• Provides input regarding associate performance evaluations, delivers performance feedback and coaching to clinical staff to assist with workflow improvement/efficiency
• Must possess the ability to troubleshoot and resolve problems promptly
• Provides oversight for scheduling and timekeeping
• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

• Must possess one of the following:
  • Active state Licensed Practical Nurse (LPN) licensure with medication and IV privileges
  • Active Medical Assisting Certification
• Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire)

Experience:

• Two years of practical nursing or medical assisting experience within a healthcare setting, preferably within a physician practice
• Electronic Medical Record (EMR) experience

Skills & Abilities:

• Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
• Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support