Clinical Supervisor - Champion Primary Care

Clinical Supervisor – Champion Primary Care

The Clinical Supervisor works in conjunction and collaborates with the Practice Manager to provide clinical and administrative managerial oversight and direction for clinical day-to-day operations of the practice. The Clinical Supervisor models and develops patient-focused culture with an emphasis on patient safety and satisfaction. They also maintain a positive and collaborative relationship within the clinical environment by coaching, developing, and empowering staff. The Clinical Supervisor serves as a clinical expert within the scope of the practice and program guidelines.

Essential Functions:

• Manages day-to-day supervision of the clinical delivery of services
• Plan, implement and administer programs and services, including personnel administration, training, and coordination of medical, nursing, and practice staff
• Appropriately trains new staff on clinical and administrative duties and trains current staff on procedures or equipment, as needed
• Provides input regarding associate performance evaluations, delivers performance feedback and coaching to clinical staff to assist with workflow improvement/efficiency
• Must possess the ability to troubleshoot and resolve problems promptly
• Provides oversight for scheduling and timekeeping
• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

• Must possess one of the following:
• Active state Licensed Practical Nurse (LPN) licensure with medication and IV privileges
• Active Medical Assisting Certification
• Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire)

Experience:

• Two years of practical nursing or medical assisting experience within a healthcare setting, preferably within a physician practice (required)
• Electronic Medical Record (EMR) experience (required)

Skills & Abilities:

• Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
• Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.