The Clinical Manager is accountable for quality patient care, efficient financial and resource utilization, staff development, and coordination of interdepartmental activities on an assigned unit(s). Plans and organizes patient care to ensure patient needs are met by utilizing resources included, but not limited to pathways, protocols, and data base decision making tools to manage care processes and to ensure optimal outcomes. Plans and organizes patient care to ensure patient needs are met in accordance with hospital and other regulatory standards. The Clinical Manager communicates formally and informally with the Senior Nursing Administrator regarding all aspects of unit operations including all outliers. Assumes delegated responsibilities from the Senior Nursing Administrator for operational and personnel activities. Contributes to nursing in the Medical Center through support of philosophy, objectives, educational, and research efforts. The Nursing Practice of this position is congruent with evidence-based practice.
OPERATIONS MANAGEMENT: Oversees 24/7 operations of the department, facilitates departmental compliance with all professional, local, state, national, and Joint Commission standards; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; develops and maintains relevant policies, procedures, and standards of care; represents department/service at site and regional meetings, including medical staff meetings as appropriate, interdisciplinary committees, and management meetings; collaborates with leadership on program plans and operations; assumes technical FINANCIAL MANAGEMENT: Collaborates with finance department and site leadership in preparing the annual operating and capital budgets, which reflect an understanding of strategic initiatives and financial goals of Mercy Health; manages services in accordance with approved budgetary guidelines; ensures appropriate revenue capture; manages inventory of equipment and supplies; collaborates with revenue cycle specialists to maintain a working knowledge of current regulatory guidelines
HR LEADERSHIP SKILLS/MANAGEMENT: Provides leadership to staff in a collaborative environment that offers job satisfaction, education, empowerment, recognition and stimulates innovative thinking; collaborates with Human Resources to recruit, hire, orient and train new employees; develops and maintains staffing levels that are responsive to patient care needs and that optimizes productivity; conducts annual and ongoing appraisal of employee performance; develops and communicates job standards and expectations; leads regular meetings with employees and fosters environment for effective communication
PERFORMANCE IMPROVEMENT: Develops and implements a comprehensive quality assurance / performance improvement program based on relevant indicators and standards of patient care; develops expectations for customer service and educates and measures staff on outcomes of service; ensures customer satisfaction by meeting legitimate expectations of all customers within the availability of resources; incorporates rounding into regular activities; develops and maintains processes to assure equipment function and safety; collaborates with interdisciplinary team members to identify and improve patient care processes
MINIMUM EDUCATION: REQUIRED MINIMUM EDUCATION: 4 year/Bachelors Degree; Specialty/Major: Nursing or related field; BSN required if no higher level nursing degree held
PREFERRED: Graduate Degree (Masters) Specialty/Major: Nursing or related field; MSN required if BSN is not held
LICENSURE/CERTIFICATIONS: (MUST NOT BE NON-EXPIRED/ACTIVE UNLESS OTHERWISE STATED) Current nursing license in the State of Ohio
MINIMUM YEARS AND TYPE OF EXPERIENCE: Three years of demonstrated leadership experience, including, but not limited to, charge nurse experience, preceptor experience, etc. OTHER KNOWLEDGE, SKILLS AND ABILITIES PREFERRED: Five years of clinical nursing experience preferred; one year of previous management experience preferred
Mercy Health is an equal opportunity employer.
Many of our opportunities reward your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more Benefits offerings vary according to employment status.