RN Navigator - Patient And Family - Pulmonary Nodule Program - FT - Days - MCI

Patient Advocate

Serves as a patient advocate, liaison, and adviser/educator to assist patients with navigating the continuum of care.

Responsibilities:

• Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources.
• Intervenes as appropriate to advocate for patient and family.
• May collect and assess data to identify quality trends or actual sources of risks to patients and employees.
• Collaborates with multidisciplinary team and committees with respect to quality outcomes.
• Continuously reviews and evaluates patient progress as outlined within the plan of care.
• Communicates plan of care to patient and family and solicits concerns, questions, and issues for resolution.
• Provides emotional support, counseling, clinical education, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
• Serves as a liaison between patient and clinical staff, administration, physicians, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.

Competencies:

ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION - EDUCATION, KNOWLEDGE OF DISEASE PROCESS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, PROFESSIONAL CREDIBILITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

Accredited Program (Required)BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART), BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART), BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART), BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE), BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS), Registered Nurse Compact License (RN LICENSE COMPACT) - Compact RN Multistate, Registered Nurse License (RN LICENSE) - State of Florida (FL)

Additional Job Information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: One (1) year of experience in related field. Other Information: **If RN, must be licensed. Master's in Social Work (MSW) degree preferred if degreed.

Working Conditions and Physical Requirements:

• Bending and Stooping = 80%
• Climbing = 60%
• Keyboard Entry = 80%
• Kneeling = 60%
• Lifting/Carrying Patients 35 Pounds or Greater = 80%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 60%
• Lifting or Carrying > 75 lbs Non-Patient = 0%
• Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
• Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
• Pushing or Pulling > 75 lbs Non-Patient = 80%
• Reaching = 80%
• Repetitive Movement Foot/Leg = 0%
• Repetitive Movement Hand/Arm = 80%
• Running = 60%
• Sitting = 60%
• Squatting = 60%
• Standing = 80%
• Walking = 80%
• Audible Speech = 80%
• Hearing Acuity = 80%
• Smelling Acuity = 60%
• Depth Perception = 80%
• Distinguish Color = 80%
• Seeing - Far = 80%
• Seeing - Near = 80%
• Bio hazardous Waste = 60%
• Biological Hazards - Respiratory = 60%
• Biological Hazards - Skin or Ingestion = 60%
• Blood and/or Bodily Fluids = 60%
• Communicable Diseases and/or Pathogens = 60%
• Asbestos = 0%
• Cytotoxic Chemicals = 60%
• Dust = 60%
• Gas/Vapors/Fumes = 60%
• Hazardous Chemicals = 40%
• Hazardous Medication = 0%
• Latex = 80%
• Computer Monitor = 80%
• Domestic Animals = 60%
• Extreme Heat/Cold = 40%
• Fire Risk = 60%
• Hazardous Noise = 40%
• Heating Devices = 60%
• Hypoxia = 0%
• Laser/High Intensity Lights = 0%
• Magnetic Fields = 40%
• Moving Mechanical Parts = 80%
• Needles/Sharp Objects = 80%
• Potential Electric Shock = 40%
• Potential for Physical Assault = 40%
• Radiation = 40%
• Sudden Decompression During Flights = 0%
• Unprotected Heights = 0%
• Wet or Slippery Surfaces = 60%