Senior Learning Design Professional - Remote Eligible

Become a Part of Our Caring Community and Help Us Put Health First

With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their health first. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Senior Learning Design Professional uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning, and manuals. They write effective learning objectives and coordinate performance assessments to measure training effectiveness. Additionally, this role will be analyzing learning needs and partnering with subject matter experts to provide input for course content ensuring course materials are current and relevant to training needs.

• Designs and develops learning solutions for both new hire and existing associates to support role-based organizational needs
• Conducts needs analysis and uses findings to develop learning solutions targeted to meet specific audience needs
• Uses a disciplined instructional design approach to create meaningful, memorable learning experiences
• Selects appropriate learning activities and methods to achieve objectives, and build those activities into a meaningful sequence
• Selects appropriate media for delivery (instructor-led training, e-learning, virtual, blended learning, etc.) to ensure learning needs are effectively and efficiently met
• Creates high quality solutions that are creative, engaging, instructionally sound, complete, and accurately convey learning concepts
• Identifies and validates content to be used in learning materials based on input from Operational business partners, such as subject matter experts or key performers
• Evaluates the success of learning solutions in terms of learning outcomes in collaboration with Operational metrics, performance change, and business impact; identify trends and patterns in data
• Prepares facilitator support materials (i.e. power point slides, leader/facilitator guides, learning activities, evaluation tools, etc.) and conduct "train-the-trainer" sessions to ensure effective delivery and engaging learning experiences
• Facilitates content when and where as appropriate
• Manages annual course review process: establish project timelines, milestones, and regularly communicate progress to all stakeholders

Use your skills to make an impact

Required Qualifications – What it takes to succeed

• Bachelor's Degree in Business, Education, Communications, or related fields
• 5+ years' experience developing curriculum content, eLearning programs, and virtual learning solutions
• 3+ years of facilitation experience with adult learners
• 2+ years in a consumer-facing role within a business
• Proficient in MS Office suite and other software tools
• Proficiency in a video creation software such as Camtasia and/or Vyond
• Proficiency in Adobe Suite products (Photoshop, Illustrator, etc.)
• Strong knowledge of eLearning standards and Adult Learning Theory
• Strong verbal and written communication skills
• Strong organizational skills with ability to manage multiple priorities
• Strong attention to detail and analytical skills
• Flexibility navigating change in a fast-paced environment
• Potential travel for team meetings up to 2x a year

Preferred Qualifications

• Master's Degree in Instructional Design, Adult Education, or related field
• Proficient project management skills
• Experience developing and managing courses in an LMS
• Experience with Area9 Rhapsode adaptive learning software
• Experience with Assima software

What Humana Offers

We are fortunate to offer a remote opportunity for this job. Our Fortune 100 Company values associate engagement & your well-being. We also provide excellent professional development & continued education.

• Benefits starting day 1 of employment
• Competitive 401k match
• Generous Paid Time Off accrual
• Tuition Reimbursement
• Parent Leave
• Go365 perks for well-being

Work at Home/Remote Requirements

Must ensure designated work area is free from distractions during work hours and virtual meetings. Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance is required.

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling, and Video technologies allow you to interact with us at the time and location most convenient for you. If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to the next round of interviews.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities. Application Deadline: 11-23-2025

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment.