Learning Design Professional - Remote Eligible

Learning Design Professional II

The Learning Design Professional II supports Humana Military's provider engagement strategy by assisting in the design, development, and delivery of educational tools and resources. This role contributes to the creation and management of content across various platforms and supports initiatives that improve provider awareness and understanding of services across the East region. The Learning Design Professional II applies foundational instructional design principles and adult learning theory to help address knowledge and performance gaps among healthcare providers. Assignments may range from routine to moderately complex and require collaboration with team members, evaluation of educational needs, and effective communication. The ideal candidate will assist senior team members in developing content that aligns with the strategic goals and resonates with provider audiences.

Key Responsibilities

1. Content Development and Design

• Assist in the development of educational materials (e.g., webinars, manuals, newsletters) tailored to provider audiences.
• Write scripts, storyboards, and training manuals by applying educational and instructional design best practices.
• Apply basic adult learning principles to help build interactive and engaging learning experiences in collaboration with senior designers.

2. Needs Analysis and Strategic Planning

• Collaborate with internal stakeholders to gather input on provider knowledge gaps and support prioritization of training needs.
• Assist with performance and learning needs analyses to align education efforts with Humana Military goals.
• Support strategic planning efforts by providing input and background research for provider engagement initiatives in the East Region.

3. Program Evaluation and Continuous Improvement

• Contribute to tracking training effectiveness through data collection, feedback, and reporting.
• Support analysis of training outcomes to inform content updates and engagement improvements.
• Assist in maintaining and updating existing resources to ensure they remain current, accurate, and relevant.

4. Collaboration and Guidance

• Work with operations teams to support consistency in training and communication efforts.
• Assist in providing learning support and guidance to cross-functional teams under the direction of senior staff.
• Help coordinate with external vendors or facilitators as directed, ensuring smooth development and delivery of training materials.

5. Platform and Technology Management

• Support the use and maintenance of learning management systems and digital delivery platforms by uploading content, monitoring performance, and troubleshooting basic issues.
• Use collaborative tools and multimedia platforms to contribute to engaging and accessible learning experiences.
• Leverage social learning methods and interactive technology, with guidance, to help expand training reach and usability.

Required Qualifications

Our Department of Defense contract requires U.S. Citizenship

Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services)

We are not able to hire candidates that are currently living in Puerto Rico.

Must live in the Eastern time zone

2 years of experience in instructional design, adult learning, or educational content development.

Experience assisting in the creation and delivery of learning solutions, in a consumer-facing or regulated industry (e.g. healthcare, finance, insurance, or government, etc).

Preferred Qualifications

Bachelor's degree

Experience working in a healthcare, managed care, or TRICARE setting.

Familiarity with provider engagement strategies or military healthcare systems.

Exposure with digital learning platforms, multimedia tools, and/or provider communications.

Work at Home Requirements

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range $59,300 - $80,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.