Director, IT Internal Audit

Director, It Internal Audit

The Director, IT Internal Audit develops, directs, plans and evaluates internal audit programs for the organization's information systems and related procedures to ensure compliance with the organization's policies, procedures and standards. The Director, IT Audit requires an in-depth understanding of how organization capabilities interrelate across the function or segment.

The Director, IT Internal Audit reports to the Vice President, Internal Audit. The Director of IT Internal Audit leads the organization's IT audit function, providing independent and objective assurance over the effectiveness of technology controls, information security, and IT risk management processes. This role is responsible for developing and executing a comprehensive IT audit strategy, ensuring compliance with regulatory requirements, and delivering value-added recommendations to senior management and the Audit Committee. The Director, IT Internal Audit will need to demonstrate strategic, progressive thinking with a keen eye for improving business process and risk management and must be agile and comfortable in working in a constantly evolving environment.

The Director, IT Internal Audit acts with a sense of urgency to organize, develop and monitor their teams' efforts in the organization. The Director works closely with their business partners in the applicable segment to identify risks and coordinates across Humana's three lines of defense to assure adequate coverage of same.

Responsibilities

• Promotes effective risk-based annual planning, including gathering of information and completing risk assessments to determine the appropriate nature and extent of work
• Works directly with business leadership to understand strategic plans and objectives, ensuring continued open lines of communications there and grow (or maintain) a "seat at the table" with segment leadership
• Incorporates leading practices to develop and execute a risk-based audit plan consisting of operational audits, targeted reviews, and consulting projects utilizing generative AI, automated audit tools and data analytics to help minimize risk and enhance performance
• Proactively inform segment management of significant risks or exposures
• Communicate risk management, governance and control issues, opportunities for improvement, and impactful recommendations to senior leadership
• Effectively communicate with, and educate, process owners and senior management on the importance of internal controls, an effective control environment, process excellence and the role of Internal Audit
• Execution of audits and reviews in compliance with Global Audit Standards and the Code of Ethics developed by the Institute of Internal Auditors.
• Lead a team of associates to ensure the execution and completion of annual audit plan in accordance with department goals, including number of audits issued per segment team and coverage of auditable entities
• Build, lead and develop a cohesive team of audit professionals – coach and mentor associates with a goal of developing and retaining talent
• Ensure segment auditable entities are up-to-date and coverage is monitored regularly to ensure compliance with policies
• Collaborate with other risk and compliance functions, including developing and maintaining aligned assurance between the teams
• Work closely with other leadership roles within the Chief Audit and Risk organization to ensure completion of department strategic goals
• Work closely with the other Internal Audit segment Directors to ensure effective collaboration
• Ensure review and completion of Audit Board steps in accordance with Internal Audit methodology and established deadline goals
• Collaborate with Internal Audit leadership on metrics, dashboards, reporting to ensure complete and accurate and deadlines are achieved
• Ensure effective monitoring and timely completion of issues and opportunities
• Drive quality modifications to methodology, as applicable

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Accounting, or a related field; advanced degree or professional certification (e.g., CISA, CISSP, CPA, CIA) preferred.
• Significant progressive experience in IT audit, information security, or risk management, including prior leadership roles. Preferred 10 or more years of audit or consulting experience including at least 5 years of leadership experience.
• Strong understanding of IT frameworks (e.g., COBIT, NIST, ISO 27001), regulatory requirements, and internal control standards.
• Exceptional leadership, communication, and interpersonal skills with ability to present and explain complex information and recommend process improvements to various audiences including management of the business.
• Demonstrated ability to work collaboratively with executive leadership and cross-functional teams.
• Successful track record in facilitating and consulting across teams and managing projects.
• Focus on the "big picture" and thrives in a fast paced, multi-project work environment.
• Ability to understand complex connections across Humana's businesses.
• High ethical standards and sound judgment.
• Aptitude for establishing and maintaining working relationships at all levels in the business.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Proven success in team leadership and expanding and elevating the capabilities and performance of the team.

Preferred Qualifications

• Data Analytics / Business Intelligence experience a plus. Prior experience with data analytics tools, including but not limited to, PowerBI, Alteryx, Tableau, SQL, R & Python.
• Six Sigma Black Belt, Process Improvement and/or Quality Control expertise.
• Familiarity with Generative AI and ability to identify opportunities to leverage where appropriate within audits.

Additional Information

Preferred location is Humana Inc.'s Louisville, KY location. Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement.

Some travel may be required based upon the candidate's location.