✨ About The Role
- The Transition of Care Associate will coordinate care for members experiencing significant health changes requiring various levels of care.
- Responsibilities include completing post-discharge questionnaires and ensuring members understand their medication regimens.
- The role involves monitoring members for alerts or changes in condition and facilitating communication with the care team.
- The Associate will assist in securing necessary services and supports based on members' health needs.
- The position requires conducting outreach calls and managing post-discharge follow-ups to ensure optimal member health outcomes.
âš¡ Requirements
- The ideal candidate will have experience in care coordination, particularly for individuals with complex health and social challenges.
- Strong communication skills are essential for collaborating with members, providers, and community organizations.
- A compassionate approach to member care is crucial, as the role involves advocating for members who may not be able to advocate for themselves.
- Familiarity with healthcare benefits, policies, and procedures will be beneficial in effectively articulating information to members and providers.
- The candidate should be detail-oriented, capable of completing assessments and monitoring changes in member conditions.