✨ About The Role
- The Benefits Verification Supervisor will oversee staff in the Benefits Verification Department, ensuring compliance with company guidelines.
- This role involves analyzing call and performance statistics to meet production and quality goals.
- The supervisor will coordinate procedural changes and resolve departmental issues as they arise.
- Responsibilities include evaluating team progress, coaching staff, and administering disciplinary actions when necessary.
- The position also requires involvement in interviewing, hiring, and implementing department-wide projects.
âš¡ Requirements
- The ideal candidate will have over three years of experience working with medical insurance in a benefits verification capacity.
- Previous supervisory experience in a related environment is preferred, ideally with at least one year in a leadership role.
- A bachelor's degree in business, management, or a healthcare-related field is advantageous.
- Strong organizational skills and the ability to analyze performance statistics are essential for success in this role.
- The candidate should possess excellent coaching and motivational skills to effectively lead a team.