✨ About The Role
- The Senior Manager, Value Based Solutions Learning is responsible for designing and delivering learning programs for the Value Based Solutions business unit.
- This role includes both onboarding programs and ongoing learning strategies to support team members' success.
- The Senior Manager will partner with stakeholders to develop standardized learning processes and monitor program effectiveness.
- Responsibilities include defining role expectations and skills in collaboration with experts and operational partners.
- The position requires the development and maintenance of comprehensive learning roadmaps that address the full employee lifecycle.
- Monitoring and assessing program effectiveness through feedback and performance data is a key responsibility.
- The role may evolve to include team leadership in the future, depending on organizational needs.
- The Senior Manager will create job aids and resources to support both new hire and ongoing learning needs.
âš¡ Requirements
- A bachelor's degree is required for this position, indicating a foundational level of education in a relevant field.
- Candidates should have 5-7+ years of progressively responsible experience in healthcare operations or learning and development.
- Prior experience in CVS Health's Healthcare Delivery field operations or similar environments is strongly preferred.
- Strong program development and project management skills are essential for success in this role.
- Excellent verbal and written communication skills are necessary to collaborate effectively with stakeholders at all levels.
- An analytical mindset is important for interpreting data and measuring program impact.
- The ideal candidate should be highly organized with strong attention to detail and time management skills.
- Comfort with navigating change and ambiguity in a fast-paced environment is crucial for this role.