✨ About The Role
- The Senior Claims Benefit Specialist will review and adjudicate complex claims in accordance with processing guidelines.
- This role involves acting as a subject matter expert, providing training and coaching to other claim benefit specialists.
- The specialist will handle phone and written inquiries related to pre-approval, reconsiderations, or appeals.
- Compliance with company practices and procedures is crucial, ensuring all claims are processed correctly.
- The position includes identifying and reporting claim irregularities, such as overpayments and underpayments.
âš¡ Requirements
- The ideal candidate will have at least 2 years of medical claim processing experience, demonstrating a solid understanding of the claims adjudication process.
- Experience in a production or metrics-based environment is essential, showcasing the ability to manage multiple assignments efficiently.
- A strong attention to detail is necessary to accurately apply medical necessity guidelines and determine coverage for claims.
- The candidate should possess excellent communication skills to handle customer service inquiries and provide training to junior staff.
- A high school diploma is required, with a preference for candidates holding an associate's degree or equivalent work experience.