✨ About The Role
- The Transition of Care Coach will coordinate care for members experiencing significant health changes.
- Responsibilities include completing post-discharge questionnaires and ensuring medication understanding.
- The role involves monitoring members for alerts or changes in condition and facilitating seamless transitions to care settings.
- The TOC Coach will engage with community resources to support members' health needs.
- The position requires completing outreach calls and assessments within compliance-driven timelines.
âš¡ Requirements
- The ideal candidate will have experience in care management, particularly with dual eligible populations.
- Strong communication skills are essential for collaborating with members, providers, and community organizations.
- A compassionate approach to member care is crucial, as the role involves addressing complex health and social challenges.
- Candidates should be comfortable with clinical assistance and care coordination tasks.
- Familiarity with health care policies and benefits will be beneficial in this role.