Benefits Verification Representative - Mount Prospect, IL - Work From Home - Remote Eligible

✨ About The Role

- The Benefits Verification Representative will primarily work from home but must live within 75 miles of Mount Prospect, IL for training and occasional onsite requirements. - The position involves handling inbound and outbound calls related to patient prescriptions and insurance verification. - Successful candidates will embody CVS Health's Heart At Work Behaviors, focusing on human-centric healthcare delivery. - The role requires a commitment to a 40-hour work week, with specific hours from 11:00 am to 7:30 pm CST after training. - The position offers a comprehensive benefits package, including medical, dental, and vision insurance, along with paid time off and holidays.

⚡ Requirements

- The ideal candidate will have at least 1 year of experience in a healthcare environment, particularly in roles involving medical insurance or benefits verification. - Strong computer navigation skills are essential, as the role requires working with multiple systems and portals. - Excellent interpersonal skills are necessary to provide personalized patient experiences and effectively communicate with patients and healthcare professionals. - Attention to detail is crucial for accurately processing patient prescription orders and resolving insurance-related issues. - A goal-driven work ethic is important, as the role involves meeting performance metrics and delivering timely results.