Benefits Verification Representative - Chandler, AZ - Work From Home - Remote Eligible

✨ About The Role

- The Benefits Verification Representative will primarily work from home but must live within 75 miles of Chandler, AZ for training and occasional onsite requirements. - The position involves acting as a liaison between patients, healthcare professionals, and insurance carriers to resolve insurance-related issues. - Daily responsibilities include handling inbound and outbound calls, as well as navigating various computer systems to process patient orders. - The role requires a commitment to a 40-hour work week, with specific shifts available from Monday to Friday. - Comprehensive training will be provided in-person for the first four weeks, focusing on team integration and familiarization with company processes.

⚡ Requirements

- The ideal candidate will have at least 1 year of experience in a healthcare environment, particularly in roles involving medical insurance or benefits verification. - Strong computer navigation skills are essential, as the role requires working with multiple systems and portals. - Excellent interpersonal skills are necessary to provide personalized patient experiences and effectively communicate with patients and healthcare professionals. - Attention to detail is crucial for accurately processing patient prescription orders and resolving insurance-related issues. - A goal-driven work ethic is important, as the role involves meeting performance metrics and handling a high volume of calls.