✨ About The Role
- The Analyst will focus on driving operational efficiencies in scheduling for field colleagues.
- Responsibilities include resolving colleague issues through ServiceNow tickets and maintaining the WFM Field Support Page.
- The role involves collaboration with cross-functional teams to enhance system usability and drive innovative solutions.
- The candidate will perform key system-related tasks such as new store setup and user access maintenance.
- There is an opportunity to lead system-based training and support project development as the role evolves.
âš¡ Requirements
- The ideal candidate should have at least 1 year of experience in analytical, quantitative, and problem-solving roles.
- Proficiency in Microsoft Office Suite, particularly in Word, Excel, and PowerPoint, is essential for this position.
- A strong desire to learn and adapt within a large, complex organization is crucial for success in this role.
- The candidate should possess excellent communication skills to convey technical or healthcare information to non-technical audiences.
- Experience in retail or pharmacy settings is preferred, indicating familiarity with the industry.