✨ About The Role
- The Community Care Case Manager will engage in a collaborative process to assess and coordinate care for members with comprehensive health needs.
- This role involves telephonic and in-person interactions with members, requiring occasional travel within a designated geographic area.
- The position includes implementing and coordinating case management activities for chronically ill members across the continuum of care.
- The candidate will prepare documentation of case work activities and communicate with various stakeholders, including medical providers and insurance carriers.
- The role requires monitoring member progress and developing proactive action plans to enhance health outcomes and overall wellness.
⚡ Requirements
- The ideal candidate will be bilingual in English and Chinese Mandarin, facilitating communication with a diverse member base.
- A valid and unrestricted RN licensure in the state of New York is essential for this role.
- Candidates should have at least 3 years of clinical practical experience, particularly with Medicare members, in areas such as diabetes, CHF, CKD, and hospice care.
- Strong analytical and problem-solving skills are necessary to assess and develop care plans for members.
- Effective communication and interpersonal skills are crucial for collaborating with members, providers, and community organizations.