✨ About The Role
- The Hospice Intake Coordinator will be responsible for answering telephone inquiries and directing them appropriately to ensure efficient communication.
- The role involves assisting with tracking and processing referrals, which is critical for patient admissions and care coordination.
- The coordinator will assist with audits and chart reviews as assigned, contributing to the quality assurance processes within the hospice.
- Uploading documents to the electronic medical records system is a key responsibility, ensuring accurate and timely documentation.
- The position requires providing feedback on process and flow improvement to enhance operational efficiency.
- The coordinator will assist with scheduling goals of care and admission visits, playing a vital role in patient care planning.
- Collaboration with the sales team to receive incoming referral information is essential for maintaining a steady flow of patient admissions.
- The role may require assistance on weekends and holidays as needed, indicating a flexible work schedule.
âš¡ Requirements
- The ideal candidate will have a minimum of two years of experience in a hospice or healthcare setting, demonstrating a commitment to providing high-quality care.
- Proficiency in Microsoft applications, particularly Word and Excel, is essential for managing documentation and communication effectively.
- Strong time management and organizational skills are crucial for handling multiple tasks and prioritizing responsibilities in a fast-paced environment.
- Excellent telephone and customer service skills are necessary to interact compassionately with patients and their families.
- A solid understanding of medical terminology is preferred, indicating familiarity with the healthcare field.
- Active LPN licensure in the state of Indiana is required to ensure compliance with state regulations.