✨ About The Role
- This position involves providing administrative support and customer service for Telehealth providers and RNs.
- The role requires triaging incoming calls and facilitating communication between Telehealth and bedside staff.
- Candidates will be responsible for admitting and discharging patients in the Telehealth system and entering patient data accurately.
- The job includes maintaining office supplies and participating in Shared Leadership initiatives.
- The position requires working night shifts, with a hybrid work model of one week in-office and one week remote.
âš¡ Requirements
- The ideal candidate will have a background in patient bedside experience, such as being a CNA, MA, or Health Unit Coordinator in a hospital setting.
- Strong organizational skills and effective communication abilities are essential for success in this role.
- Candidates should be open to changes and demonstrate a positive attitude towards adapting to new processes.
- Proficiency in medical terminology and computer literacy is required for managing Telehealth applications.
- Experience in a fast-paced environment with a focus on customer service will be beneficial.