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RN Triage - Remote Eligible
Triage incoming calls to provide accurate health advice and direct patients to appropriate care.
Remote
Entry Level
5 days ago
Banner Health
Banner Health is a healthcare provider offering comprehensive medical services in Sterling, CO, United States.
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✨ About The Role
- The RN Triage position involves managing incoming patient calls to evaluate their needs and provide appropriate care recommendations.
- The role requires utilizing established protocols and nursing assessments to determine the urgency of calls.
- Documentation of calls for medical and legal purposes is a critical responsibility of this position.
- The RN will participate in quality assurance and improvement processes to enhance customer service.
- The position includes the potential for scheduling clinic appointments and facilitating referrals to other healthcare services.
âš¡ Requirements
- A registered nurse with experience in clinical care and triage is essential for this role.
- Candidates should possess strong communication skills to effectively handle inbound calls and provide accurate medical advice.
- Experience in an inbound call center environment is preferred, particularly in a healthcare setting.
- Familiarity with electronic health records (EHR) and databases is beneficial for assessing patient needs.
- A background in emergency department (ED) or pediatric nursing is advantageous.
About Banner Health
Banner Health is a healthcare provider offering comprehensive medical services in Sterling, CO, United States.