RN Operations Support Specialist

RN Operations Support Specialist

Banner Ironwood Medical Center resides in the heart of San Tan Valley serving Queen Creek, Florence, San Tan Valley, and other neighboring communities. Since opening in 2010, Banner Ironwood Medical Center has provided an excellent patient experience, with all the amenities of a hotel and the highest quality of health care available. Our 34 bed Emergency Department serves both adult and pediatric patients with ACEP board certified physicians capable of managing complex and simple health care emergencies. Patients can count on collaboration and innovation in processes with the use of technologies foundational to Banner's ability to provide industry leading care. We hold the State of Arizona designation as a Level IV Trauma Center and the Arizona Chapter American Academy Pediatrics designation as Pediatric Prepared. We have a new 12 bed Pediatric Inpatient Unit and Adult Critical Care Unit offering a healing environment designed to enhance outcomes, healing, and patient safety.

This is a Day Shift position Monday through Friday, 8am-4pm. The RN Operations Support Specialist coordinates the educational and on-boarding needs of the Emergency Department at both Banner Ironwood and Banner Goldfield Medical Centers. If you have a passion for seeing new hires and new grads have a successful on-boarding experience and engagement with their new unit, you will find this position rewarding. You work collaboratively with the nursing leadership to roll out education on new products, procedures, clinical practice changes, and education on strategic and quality initiatives.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

If you are a New Graduate Nurse with less than 12 months of experience, please visit the main job search page and under the Job Type filter, select New Nurse Experience.

Banner Ironwood Medical Center is committed to meeting the ever-changing needs of the southeast communities of metropolitan Phoenix. Our first patient tower has 47 beds, including eight LDR rooms and can accommodate up to 89 beds when fully equipped. We also feature a full service emergency department, four surgical suites and medical imaging services. With our 80-acre campus, more than 500 beds and supporting health services could be built on our site. This means an exceptional opportunity for you to establish a career where the potential for growth is limitless.

POSITION SUMMARY This position is responsible for supporting nurse leadership in the planning, development and execution of facility education for clinicians, supporting the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications. This role performs under the guidance and direction of the chief nursing officer or designee and serves as a liaison between all disciplines by effectively communicating, educating and problem solving. This position proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care. This position coordinates oversight of quality, risk management, safety and nursing standards and is a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department; collaborates with Clinical Education to coordinate and support the on-boarding and precepting of newly hired nurses (this includes supporting programs and communication within the facility); develops and coordinates system and facility initiatives to promote clinical career development and lateral nurse pathways and may lead and implement facility clinical initiatives. This position contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care; and actively participates in the improvement of national nursing quality indicators and outcomes.

CORE FUNCTIONS 1. Performs standard assignments within own job functions. Expanding knowledge of fundamental theories, practices, procedures, and concepts within the job's function. 2. Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures. Analyzes developments in the field for others. 3. Responds to non-standard requests from internal and/or external customers; investigates with assistance from others, as needed. Interacts primarily with department peers, supervisor, internal customers, patients and physicians. 4. Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

MINIMUM QUALIFICATIONS Must possess knowledge of healthcare as normally obtained through the completion of a Associates degree. Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice. BLS certification is required. Additional certification or continuing education may be required based on area of practice. Requires a minimum of one year experience in an acute care hospital setting. Minimal experience, typically gained through 0-2 years relevant experience. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS Bachelors degree is nursing preferred. Additional related education and/or experience preferred.