Job Description

Purpose of Role:
Under the direction of the Provider and Clinical Coordinator the Certified Medical Assistant (CMA) will provide superior patient care and perform both clinical and administrative tasks to serve our patient, vendor, and community needs. Including but not limited to being cross trained to perform both clinical and administrative responsibilities. CMA’s must be able to take vitals and document a patient’s chief complaint, medical history, and current medications at the start of the visit. The role of the CMA is to control flow and free up the Provider’s time to treat patients. Clinical duties may include maintenance of exam rooms, handling of EMRs, administering injections and immunizations, and specimen collections. Closing the care gap will including following up three days after the urgent care visit and address any additional patients needs or questions.

Essential Functions:
• Enter, maintain, and report all medical history, medical coding, and filing claims using Electronic Health Record (EHR)
• Greet, prepare, and take patients to examination room, which can include but not limited to:
o Verify the patients’ information prior to examination
o Take patients’ vital signs and medical history
o Understand, properly document, and convey reason for visit or medical complaint
o Record and update all patient information from vitals and surgeries, changes in allergies, and pain levels in EMR
o Collect, preserve, and properly label laboratory specimens, bodily fluid, and blood samples
o Provide patients with privacy, comfort, safety, and hygiene
• Assisting the Practice Physician during examination, which can include but is not limited to: preparing laboratory specimens, disposing of contaminated supplies, prepare for lacerations, taking electrocardiogram, and changing dressings
• Making sure patient exam rooms are disinfected, orderly, and ready for incoming patients
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Draw and conduct injection of vaccines and medications
• Responsible for following and promoting network quality initiatives and national standards with staff compliance in infection control guidelines. Examples include but are not limited to: hand hygiene, cleaning, disinfecting, sterilization and maintaining clinical equipment and medical instruments as per Urgent Care protocol
• Responsible for maintaining lab area and ensuring timeliness in conveying lab results to patients or clients
• Ensures that all supplies are ordered, up-to-date, and help promote new products for Urgent Care
• Other office and clinical responsibilities, assigned by supervisor, as deemed necessary

About Agile Urgent Care:
Agile Urgent Care is a full-service, walk-in, medical facility providing convenient, state-of-the-art and affordable service for injuries or illnesses that can’t wait for your regular doctor but aren’t serious enough for a costly emergency room visit. Our doctors and nurses treat children, adolescents, adults and geriatric patients, and they strive to do so efficiently and compassionately with limited wait times.

In 2017, Agile Urgent Care was founded for a number of important reasons:
· To create a new health care alternative, offering the quality of a primary care physician’s office, but with a greater level of flexibility and affordability.
· To treat its patients with personalized quality care, and address their short-term and long-term heath care needs.
· To improve the quality of local healthcare for individual patients, as well as businesses and their employees.

Our staff views you as more than just another random insurance company ID number. They see you as a person and they are available when you need them most, 365 days a year. That kind of patient-centered approach is the driving force behind our goal to remain a unique and surprising alternative to old-school healthcare facilities in Secaucus and northeastern New Jersey.

In 2019, Agile Urgent Care received recognition from the Urgent Care Association and has earned the title of accredited urgent care center.

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Certified Medical Assistant (Urgent Care)