Job Description

About Our Company

At Family Care Specialists - an Altais Clinical Services Subsidiary, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. Doctors today are faced with the reality of spending more time on administrative tasks than caring for patients. Physician burnout and fatigue are an epidemic, and the healthcare experience and quality suffer as a result. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve

About Your Team

Are you looking to work with a high performing, fast growing and dynamic Clinic team? Altais and our subsidiaries, form one of the most recognized medical groups in California. We are 3,000+ physicians, working in over 41 cities in California, caring for more than 350,000 patients. If working in a mission driven organization supporting highly competent, hard-working, thoughtful clinicians who value good ideas and are passionate about reshaping healthcare excites you, then we are thrilled to welcome you to your new career.

TWO Open roles in Boyle Heights and Highland Park!

About Your Work

As the Medical Receptionist, you will be responsible for providing a welcoming, professional greeting to patients and other visitors to the practice and performing administrative functions that contribute to keeping the medical practice running efficiently. As part of a cross-functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Director.

You will focus on:

Greets and registers patients for their appointment; provides the necessary paperwork, confirms and/or updates insurance coverage and patient demographic information
Collects patient balances and co-pays, appropriately tracks and records all payments collected and assists patients with their benefits questions
Supports incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team

The Skills, Experience & Education You Bring

Strong interpersonal and customer service skills
Experience with an electronic medical record, MS word, Excel, Outlook and the ability to learn new applications
Ability to communicate (both internally and externally) clearly and consistently with established procedures and guidelines
High School Diploma or GED
EMR experience - EPIC preferred
1+ years of experience as a Medical Receptionist

You Share our Mission & Values

You are passionate about improving the healthcare experience and want to be part of the Altais mission.
You are bold and curious- willing to take risks, try new things and be creative.
You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
You co-create, knowing that we can be better as a team than individuals. You work well with others, collaborating and valuing diversity of thought and perspective.
You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.

Clinic Info:

Hours of Operation: M-F / 8a-5p

Fully Benefited- Healthcare, Dental, Vision Options! Paid Time Off + 10 Paid Holidays!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
No weekends

Ability to commute/relocate:

Los Angeles, CA 90033: Reliably commute or planning to relocate before starting work (Required)

Experience:

Epic/EMR: 1 year (Required)
Medical Receptionist: 1 year (Required)

Language:

Spanish (Preferred)

Work Location: One location

Family Care Specialists

New Jobs

Medical Assistant (MA)

Medical Assistant (MA)

Medical Assistant (MA)

Medical Assistant (MA)

Medical Assistant (MA)